Faster counter service
Find customers, products and repairs quickly.
Repair Business OS · Built for UK repair shops
Run the whole repair business. From one system.
Repairs, POS, stock, customers, trade-ins, payments, bookings and online sales — connected in one platform built around how repair shops actually work.
Unlimited users · Multi-location ready · UK-based support · Setup help included
Repairs · Live repairs
Open
18
In progress
7
Ready
3
- T015iPhone 14 Pro · ScreenReady for collection
- T014Galaxy S23 · BatteryWaiting for parts
- T013iPad Air · Charge portIn repair
- T012MacBook Air · KeyboardDiagnosing
POS · Sale
Scan or search…
- T015 · Screen repair£149.99
- Tempered glass£9.99
- USB-C cable£12.99
- Payment complete · Receipt RCT000048
- Subtotal
- £172.97
- Cash
- £40.00
- Card
- £132.97
- Balance
- £0.00
Card Cash
- Repairs
- POS
- Inventory
- Trade-In
- Website
- Bookings
- Online Shop
- Payments
One business. Too many systems?
Your repair shop shouldn't need five tools to run one customer journey.
A repair starts at the counter, moves through diagnostics and parts, becomes a payment, affects stock, creates customer history and may lead to another sale later.
When each part lives in a different system, things get missed. BriskRepair keeps it connected.
- Repair notebook
- Generic till
- Spreadsheet
- Website inbox
- Stock sheet
- Card terminal
Repairs · Live repairs
Open
18
In progress
7
Ready
3
- T015iPhone 14 Pro · ScreenReady for collection
- T014Galaxy S23 · BatteryWaiting for parts
- T013iPad Air · Charge portIn repair
- T012MacBook Air · KeyboardDiagnosing
One customer. One device. One history. One system.
Built for repair
Not a generic till with repair features bolted on.
BriskRepair starts with the repair workflow — and builds the rest of the business around it.
- 01
Repairs know the customer.
Device history stays with the customer.
- 02
The till knows the repair.
Estimates and completed work flow into checkout.
- 03
Stock knows what was sold.
Products, parts and returned goods stay accounted for.
- 04
Trade-ins become inventory.
Buy, document, label and resell devices.
- 05
Your website knows your catalogue.
Sell and take bookings without maintaining another disconnected system.
- 06
Payments stay connected.
Cash, card, split payments, refunds and exchanges stay auditable.
One connected workflow
From “Can you fix this?” to “Ready for collection.”
Every stage of the repair lives in one clear timeline.
01
Check in
Capture the customer, device, condition, issue and supporting photos.
Check in · New repairCustomer
Sam Taylor
Device
iPhone 14 Pro · Deep Purple
Issue
Cracked screen
Condition
Scuff on frame, back intact
Front
Back
Frame
02
Diagnose
Add technician findings, notes, parts and recommendations.
Repair ticket · T015Ready for collectionT015 · iPhone 14 Pro
Sam Taylor · 07700 900123
Reported issue
Cracked screen after a drop. Touch unresponsive at the top.
Technician diagnosis
Display assembly replaced. Face ID and True Tone tested OK.
- Checked in · 09:12
- Diagnosing · 10:40
- In repair · 13:05
- Ready for collection · 15:30
03
Quote
Build an estimate and keep the repair tied to the customer and device.
Estimate · EST000022- Display assembly£129.99
- Labour£20.00
- Total£149.99
Approved by customer04
Repair
Move the job through real statuses — checked in, diagnosing, awaiting parts, in repair and ready for collection.
Repairs · Live repairsOpen
18
In progress
7
Ready
3
- T015iPhone 14 Pro · ScreenReady for collection
- T014Galaxy S23 · BatteryWaiting for parts
- T013iPad Air · Charge portIn repair
- T012MacBook Air · KeyboardDiagnosing
05
Get paid
Move straight into POS, take cash or card, print the receipt and retain the history.
POS · SaleScan or search…- T015 · Screen repair£149.99
- Tempered glass£9.99
- USB-C cable£12.99
- Payment complete · Receipt RCT000048
- Subtotal
- £172.97
- Cash
- £40.00
- Card
- £132.97
- Balance
- £0.00
Card Cash
Check in · New repair
Customer
Sam Taylor
Device
iPhone 14 Pro · Deep Purple
Issue
Cracked screen
Condition
Scuff on frame, back intact
Front
Back
Frame
No duplicate entry. No disconnected job cards. No wondering what happened last time.
The counter
A till that understands what happens behind the counter.
Sell accessories. Take payment for repairs. Scan stock. Split payments. Process returns and exchanges. Record refunds properly.
BriskRepair POS is built around the realities of a repair shop — not generic retail assumptions.
POS · Sale
Scan or search…
- T015 · Screen repair£149.99
- Tempered glass£9.99
- USB-C cable£12.99
- Payment complete · Receipt RCT000048
- Subtotal
- £172.97
- Cash
- £40.00
- Card
- £132.97
- Balance
- £0.00
Card Cash
Touch-first
Fast enough for a busy counter.
Scan anything
Physical scanner or mobile camera.
Split payments
Cash + card with proper refund allocation.
Returns that make sense
Return, exchange, damaged stock and audit trail in one flow.
Receipts and invoices
Created automatically after payment.
Connected repair checkout
Repair work becomes a sale without rebuilding the transaction.
Repair management
Every device has a story. BriskRepair remembers it.
Know who owns the device, what went wrong, what your technician found, what was fitted, what the customer paid and what happened last time.
Customer + device history
Past repairs are never buried.
Technician diagnosis
Customer-facing diagnosis and private internal notes stay separate.
Repair statuses
Everyone knows what needs attention next.
Condition evidence
Upload photos and documents directly against the ticket.
Warranty history
Keep repair context where staff can find it.
Repair ticket · T015
T015 · iPhone 14 Pro
Sam Taylor · 07700 900123
Reported issue
Cracked screen after a drop. Touch unresponsive at the top.
Technician diagnosis
Display assembly replaced. Face ID and True Tone tested OK.
- Checked in · 09:12
- Diagnosing · 10:40
- In repair · 13:05
- Ready for collection · 15:30
Front
Back
Frame
Know what you actually have
Stock control built into the work, not added afterwards.
Products, parts and second-hand devices stay connected to the transactions that move them.
Scan a barcode.
Find the item.
Sell it.
Return it.
Adjust stock.
Print a label.
See the history.
- On mobile, the camera becomes your barcode scanner.
Inventory · Stock history
| Movement | Qty | On hand |
|---|---|---|
| Opening stock | +12 | 12 |
| Sale RCT000046 | −1 | 11 |
| Return RTN000004 | +1 | 12 |
| Adjustment · damaged | −1 | 11 |
Tempered glass · iPhone 14£9.99
BRP0000000123Found · Tempered glass
Buy. Document. Resell.
Turn trade-ins into controlled inventory.
Buy a device from a customer, capture its condition, IMEI, photos, checks and settlement — then prepare it for resale without losing the history behind it.
- Device checks and condition
- Photos and supporting documents
- Customer declaration
- Purchase settlement
- IMEI / serial tracking
- Resale price and warranty
- Selling labels
- Add directly into stock
Trade-In · TI000031
iPhone 13 · 128GB · Midnight
IMEI 35•••••••••4821 · Unlocked
- Screen & touch
- Cameras
- Face ID
- Battery 89%
- Condition
- Good
- Offer
- £210.00
- Resale price
- £329.00
- Warranty
- 6 months
Received · ready to sell
- Customer device
- Trade-In
- Inspect
- Settle
- Print label
- Stock
- POS
From customer purchase to retail product — one traceable flow.
Your business doesn't end at the front door
Be open even when the shutter is down.
Give customers somewhere to discover you, book repairs, send enquiries, browse products and start a trade-in conversation — without maintaining a separate website system.
fonefix-truro.co.uk
Phone, tablet & laptop repair
Your local repair shop on Lemon Street.
Book a repairGet a quote
Screens
Batteries
Charge ports
Get found
A professional online presence built around your business.
Get booked
Let customers start their repair journey online.
Get leads
Capture enquiries while your team is busy working.
Sell online
Turn your connected catalogue into an online shop.
Your website and your shop don't have to be two separate businesses.
Connected website
Your website stays connected to your repair business.
Services, products, bookings, enquiries and your online presence can all work alongside BriskRepair — without maintaining a disconnected website system.
More website design choices are coming.
fonefix-truro.co.uk
Phone, tablet & laptop repair
Your local repair shop on Lemon Street.
Book a repairGet a quote
Screens
Batteries
Charge ports
Customers · Sam Taylor
ST
Sam Taylor
Customer since 2024 · 6 visits
iPhone 14 Pro2 repairs
iPad Air1 repair
T015 · ScreenReady for collection
RCT000041Case + glass · £24.98
Customers
Know the customer before they explain everything again.
Customer records bring together devices, repairs, purchases and history so your staff can serve returning customers faster and with more context.
Better history creates better service.
Better service creates repeat business.
Payments that fit the counter
Take payment without breaking the workflow.
Cash, card and split payments work inside the same checkout. BriskRepair connects with Briskmind Payments for integrated card experiences while still supporting manual card workflows where needed.
- Split payments
- Connected terminals
- Cash handling
- Payment history
- Refund controls
- Return-linked refunds
Payments stay tied to the sale they belong to.
POS · Sale
Scan or search…
- T015 · Screen repair£149.99
- Tempered glass£9.99
- USB-C cable£12.99
- Payment complete · Receipt RCT000048
- Subtotal
- £172.97
- Cash
- £40.00
- Card
- £132.97
- Balance
- £0.00
Card Cash
Built differently
Generic EPOS sees a transaction.
BriskRepair sees the business around it.
Generic EPOS
- Product
- Quantity
- Payment
- Receipt
BriskRepair
- Customer
- Device
- Repair history
- Technician diagnosis
- Parts
- Estimate
- Inventory
- Trade-In
- Payment
- Return
- Website
- Online booking
- Future customer relationship
That's the difference between a till and a repair business operating system.
Built to pay for itself
Spend less time managing the software. More time growing the shop.
Fewer missed opportunities
Website enquiries and bookings keep working when the counter is busy.
Better stock visibility
Know what came in, what went out and why.
More ways to make money
Repairs, retail, Trade-In and online sales live in the same ecosystem.
Built with the industry
Designed around the problems repair shops actually report.
BriskRepair is shaped by real counter workflows, real repair tickets, real returns, real stock problems and real merchant feedback.
When something gets in the way of running the shop, we improve the platform.
UK-based support from people who understand how BriskRepair works — not a generic script.
Start where you are
A plan for the shop you run today — and the business you're building next.
Core
£59/ location / month
Everything you need to run the repair business.
Growth
£89/ location / month
Run the shop. Sell online. Capture more opportunities.
Scale
£129/ location / month
Advanced tools for larger and multi-location operations.
Save 20% with annual billing.
View full pricingFAQ
Questions before you switch?
Ready when you are
Your repair business already does a lot. Your software should keep up.
Run repairs, retail, stock, Trade-In, customers and your online business from one connected platform.
Unlimited users · Setup help included · UK-based support